Member Support & Inquiries
Contact AHCS Support & Assistance
We are here to assist with health card verification, card loss replacement, identity onboarding, and healthcare provider partnerships.
Medical Emergency Advisory:For acute medical distress, dial 112 or 108 immediately. AHCS is an identity platform and does not dispatch emergency ambulances.
Direct Contact Channels
Member Assistance Helpline
1800-242-7000
Mon – Sat: 08:00 AM – 08:00 PM IST
Official Email Desk
support@ahcs.in
Partnerships: partner@ahcs.in
Corporate Headquarters
AHCS Advanced Health Care System Pvt Ltd
Level 5, Technology Hub, Outer Ring Road,
Bellandur, Bengaluru, Karnataka 560103, India
Level 5, Technology Hub, Outer Ring Road,
Bellandur, Bengaluru, Karnataka 560103, India
Data Protection & Grievance Officer
Adv. S. Murthy (DPDP Act Compliance)
Email: grievance@ahcs.in
Email: grievance@ahcs.in
Need immediate answers?
Check our How It Works guide or verify an issued card directly on our Card Verification page.
Submit an Assistance Ticket
All inquiries are assigned a unique tracking ticket with a committed 24-hour response SLA.